FAQ’s

We’ve put together some commonly asked questions to help you navigate the ACMA Member portal.

If you have a question that you can’t find the answer to, please use the contact us page.

Frequently Asked Questions

1. Click on My Account in the top bar of the website.

2. Enter your Username and Password. Then tick the I’m not a robot box.

3. In the menu area, select Subscriptions.

4. Under the Actions column, select Renew.

5. Select payment via Bank Transfer or Paypal.

Account Name: ACMA
BSB: 084123
Acct No: 749475665
Branch: NAB Newstead (Brisbane)
Reference: Please enter your last name and member ID here

1. Click on My Account in the top bar of the website.

2. Enter your Username and Password. Then tick I’m not a robot box.

3. In the menu area, select Orders.

4. Under the Invoice column, select the document image to download your invoice.

Please note that your membership payment must be received for the invoice to be available to download.

1. Click on My Account in the top bar of the website.

2. Enter your Username and Password. Then tick the I’m not a robot box.

3. In the menu area, select Profile Details.

4. Update the contents then press Save Changes.

1. Click on My Account in the top bar of the website.

2. Enter your Username and Password. Then tick the I’m not a robot box.

3. In the menu area, select Profile Details.

4. Update the contents then press Save Changes.

5. Go to  the Find A Detailer page and check that your company contents have been successfully updated.

1. Click on the Lost your password link

2. A new generated Password will be sent via Email. If the email does not appear in your Inbox, please check your spam and junk folders.

Please allow up to 5 minutes for this email to arrive.

3. Or, contact info@austcma.org.au

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